Catering to Eminence, Louisville, & Lexington, KY Customers At Glenn Chevrolet

Don't communicate expiration of service warranty BEFORE service. Dirty car door. Tire sensor now not working and warning lights on.

Jonathan was great to work with.

Drove 260 miles to buy a new truck. John Mcullom was the salesman. Sent him all the information he requested the night before agreed to 7.24 financing. 50miles into trip John text and said they needed wife’s retirement pay stubs. We turned around headed home received phone call John stated my credit was good enough I didn’t need wife on the loan. Met with John & he had me initial and circle 7,24 6 years. Met with Jordan for paperwork. Nothing was mentioned about a higher interest rate. The day after I got home I received a email stating interest rate was 8..72. After checking my paperwork it does reflect 8.72. I have contacted the dealer ship on 4 different occasions speaking to John , Jordan , Carter and another person that I didn’t get his name. All said they would find out what happened and get back to me. No one has contacted me yet. I didn’t want your financing but I was told I would loose 2000- 3000 off the sticker price if I didn’t finance with Glenn Chevy. Some of the documents i signed was on a I pad and didn’t reflect the higher interest rate. I was also told that I could pay off this loan in 6 months with no penalty. I did request a copy stating that but I can’t find that in my paperwork. I feel this was a typical bait and switch. I am 56 years old retired Chief Admistrative Officer for the State of Illinois and have never been treated like this. I will be forwarding all text message, voice mails and documents to the Illinois Attorney General’s office, Kentucky Attorney General’s office and the Better Business Bureau for deceptive business practice I have waited over 2 weeks and have no response

Shawn was great to work with!

Shawn Bright is the best! Bought a car from him and it was the best car sales experience I ever had. Oh, the car is wonderful as well. I recommend Shawn and the entire team at Glenn Chevrolet highly!

Good dealership Was quick in and out, friendly service Be back next time for oil change and tire rotation

He was able to get me approved for something and he worked very hard I really appreciate it

John was great. Very straightforward and knowledgeable. Answered all my questions professionally. Would highly recommend this dealership

I purchased a used vehicle with no break pads and broken rotor. And no assistance.

Absolutely Fantastic Dealer to find and buy your next vehicle purchase!!!!! Trint Lewis and Staff, have all made us feel so welcomed, very informative, and beyond helpful in answering all our questions and getting us into our new vehicle we're driving home with today!!!! Stop buy and see them today, you'll be so glad you did!!!

I bought a 2026 Chevy Silverado RST July 8 2026. I signed a buyers order that stated the vehicle had 11 miles on it. But when I finished paying (cashier's check no financing) and started the drive home which is around 13 miles away. I got halfway there when I realized there were over 200 miles on the odometer. Be sure to test drive and check your milage before closing. I took their word for it shame on me. This will shorten my warranty time.

My salesman Shawn was great. Very upfront and transparent which I appreciate. Finance went smooth with no hard selling. 5’s are hard to come by but this was 4+.

Worked with John McCollough on my new Silverado 2500 . Great experience , easy to work with. Highly recommend! Love my new truck!